Shoe Carnival and Salesforce Service Cloud - A “Shoe-in” for Success
Tuesday, June 29, 2021 6:50 PM to 7:15 PM · 25 min. (Africa/Abidjan)
Sponsor Episodes
Agent EfficiencyCustomer Story
Information
Shoe Carnival, Inc. needed a Service Org that would improve agent efficiency and the agent and customer experience, decrease Average Handle Time and technical complexity, and set a solid foundation for future enhancements. Learn how partnering with EPAM PolSource made Shoe Carnival’s Salesforce Service implementation a “shoe-in” for success.
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