Transforming Field Service with Coca-Cola Beverages Florida and Capgemini
Tuesday, June 29, 2021 6:00 PM to 6:25 PM · 25 min. (Africa/Abidjan)
Sponsor Episodes
Field ServiceFuture of Service
Information
Serving 20 million+ consumers across 47 state counties, Coke Florida needed end-to-end service coverage, a line of sight into inventory movement, and accurate technician tracking. Coke Florida engaged Capgemini & Salesforce to deploy a field service solution. Hear how Coke Florida:
- Improved customer satisfaction
- Created a 360° view of service cases
- Improved inventory & asset tracking
GDPR Policy
By watching this episode, your contact information will be shared with this sponsor and be subject to the sponsor’s privacy policy.
